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MEMBER SERVICE TEAMS

 

1. Phone Dispatch and Log

2. Helping Hands

  • Meal delivery/shopping 
  • Home check/water plants/mail/packages
  • Companionship - sit, walk, read, visit
  • Phone check on members during inclement weather
  • Interim lawn and garden support
  • Temporary simple housekeeping
  • Basic mending
  • Community Resources

3. Drivers

  • Transportation to medical and other appointments
  • Transportation to airport and HDV events
  • Local Errands

4. Com/Tech Team

  • Newsletter Production
  • Maintain and update member roster
  • Contact members without emails for HDV events
  • Maintain and update member volunteer service list
  • Inform members of National Village to Village news and events
  • Disseminate emergency preparedness information
  • Inform membership about local events focused on health and aging
  • Review and recommend books on health and aging
  • Inform members of local resources
  • Maintain and update website 
  • Monitor website e-mail
  • Simple computer help for PC and MAC
  • Basic home technical support for electronics/devices

5. Health Advocacy

  • Medical appointment note taking and support
  • Pick up equipment and medications
  • Health System navigation
  • End of Life support
  • Hospitalization follow-up

6. Handyman Team

  • Light handyman assistance
  • Smoke alarm assistance and advice
  • Maintain and update vendor list and inform dispatch of updates

7. Good Time Team

  • Organize monthly coffee/pub night events
  • Send cards and flowers
  • Organize the 3 all member social events each year

8. Welcome Aboard/Membership Team

  • Interview potential members/home visit
  • Coordinate paperwork, screening welcome letter and distribute magnets
  • Manage annual member renewals
  • Recruitment
  • Brochure update
  • Send new volunteer contact information to Dispatch, Communications Team, Website Manager, Board President and Treasure

9. Historian/Archives

10. Organizational Team/Board

  • Team Leaders
  • National Village to Village liaison and membership renewal
  • P.O. box manager
  • Board organization and board member recruitment